Alexa for Business, Lex, Connect
Alexa for Business
Use Alexa to help employees be more productive in meeting rooms and their desk
Measure and increase the utilization of meeting rooms in their workspace
Amazon Lex
Automatic Speech Recongnition (ASR) to convert speech to text with Transcribe
Natural Language Understanding to recongnize the intent of text, callers
Helps build chatbots, call center bots
Cannot speak (needs Polly)
Amazon Connect
Receive calls, create contact flows, cloud based virtual contact center
Can intergrate with other CRM systems or AWS
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